Cancellation & refund

We are happy to exchange and return our product in the original condition (unwashed, undamaged, with tags attached) within 7 Days from the date of delivery . We do not offer refunds ,the return and exchange request will only be accepted once.

 Important Guidelines
Do not accept delivery if the package is unsealed, damaged, or tampered with. Refuse delivery and contact us immediately.
A quality check is mandatory. Returns or exchanges will only be issued if the returned item passes inspection. 
Step 1: Request a Return or Exchange
Contact us via WhatsApp Text (+91 8469435000 ) with the following details:
Your Name
Order ID
Product Code(s) from the Tag
Pickup Address and Contact Details
Images of the Product (if damaged or defective)
Step 2: Return Method
Reverse Pickup: We arrange a pickup, in such cases reverse pick up charges will apply @ Rs. 300.
Self-Return: If you ship the product yourself,
Clearly mention your Order ID and registered mobile number on the package.
Ship the package via a reliable courier service and share the tracking details with our support team.
 Ekam house is not responsible for lost or damaged self-shipped returns.
Step 3: Quality Check &  Processing
The returned product typically reaches us in 6-7 days.
A quality check is conducted within 24 hours after receiving the item.
If approved:
our team will take forward the process through our WhatsApp